Best buy has TVs, computers, phones, appliances, games, and quite a few other electronically related consumer goods. It seems like a pretty good shop, despite being somewhat overpriced. For Best Buy one of their selling points for return shoppers is a Reward Zone card, which gives frequent shoppers two percent back on purchases. It's this card/system that I intend to pick on with this blog. Here's how my story goes.
I intended to buy a TV and a few other larger items from an electronics store, so I thought that Best Buy might be a good choice. What drew me in was the rewards card, which gives a $10 reward for every $500 spent. It's only 2%, but what the heck. Evidently I didn't read the email closely enough (thank you for your nearly-all-images-email, which doesn't render by default in gmail, but that's another story) because when I got to the store to buy a mouse, I presented my reward card at the register. The total came to the sticker price, which confused me a bit.
One would think (Best Buy will correct me here) that a rewards card would be able to redeem its earned rewards. But no, that's not correct at all. Once you register your email and address in their system, buy enough from their store to get a reward, you get an email letting you know you have $10 for free. But all this electronic transaction, even in the thick of our age of information,
still must be printed at home and physically brought to the store.
Now I'm forced to spend another however-much, lest I lose my 'reward.' I want to know who designed such a system. If I knew who that person was, I would congratulate them. I wish I would have thought of this system a long time ago. Congratulations, Best Buy, for being so inventive with your trickery. Take my money and go have a good time with Wal-mart, who probably is one of your fellow corporate whore friends.
On a side note, because I don't want to write another blog about Best Buy, (and I'm on a good rant) I just want to say one more thing. Geek Squad: most of you don't know what you're doing. I'm glad you can hook up a router, but when I come in with a legitimate problem, the best answer usually isn't "reinstall your operating system." OK that's all from me for now.